High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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Member and Provider Services Representatives will be unavailable Thursday, Jan. 1, due to the holiday. We are unable to accept walk-ins on Friday, Jan. 2., due to short staffing.


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S2 Episode 2 | April 2022

Seeking Therapy: It’s OK to NOT be OK

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Episode notes:

Seeking therapy can be intimidating. When should I go? What do I talk about? Who should I see? How do I get started? Misty Ibach, a Licensed Associate Counselor with Drake Counseling Services, Inc., has worked as a licensed addiction counselor and licensed mental health counselor for the past decade. She joins Pete Seljevold and Elizabeth Magee of the Be Wellcast team to discuss therapy options and how to get started. There’s no taboo topic on this episode as we dig into issues like finding a therapist you like and why your friends aren’t a substitute for a real therapist.

Wellness resources:

Preventive care recommendations
Telehealth information
Worksite wellness monthly newsletter subscription
Wellness topic of the month for employees
Request presenters at your workplace
Worksite Wellness training and events
Healthy Blue online wellness center