High call volumes

Our member and provider services may be experiencing higher than normal call volumes from 12/22/25-1/9/26 due to a large number of staff being out of office.  We encourage you to utilize alternative forms of communication including secured messaging through online Member Services and Availity Essentials Provider Portal.

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BCBSND district offices will be closed to the public on Friday, Dec. 26.

This includes Bismarck, Grand Forks, Jamestown and Minot. Need help? We’re here for you! Log in at BCBSND.me or call 844-363-8457.

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We are unable to accept walk-ins on Friday, Dec. 26, and Friday, Jan. 2., due to short staffing.


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S2 Episode 3 | April 2022

Am I Covered? Insurance and Mental Health Care

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Episode notes:

Navigating your health insurance benefits is a challenge. From knowing what’s covered to understanding your network, it can feel overwhelming. While many associate health insurance with seeing a physician, many plans include mental health coverage, too. Blue Cross Blue Shield of North Dakota’s Tracy Mohn and Jacinta Riedinger join Pete Seljevold and Elizabeth Magee of the Be Wellcast team to navigate the ins and outs of insurance and discuss what’s covered under BCBSND plans to help support your mental health and wellbeing.

Tracy Mohn serves as BCBSND’s Manager of Behavioral Health, while Jacinta Riedinger is BCSBND’s Manager of Wellness Services.

Wellness resources:

Preventive care recommendations
Telehealth information
Worksite wellness monthly newsletter subscription
Wellness topic of the month for employees
Request presenters at your workplace
Worksite Wellness training and events
Healthy Blue online wellness center